Air Serbia lost baggage compensation.
How much can you get? What are the rules and regulations?
Losing checked baggage is incredibly frustrating when flying. It can occur for various reasons such as mishandling during transfers, poor handling, or simply mislabeling. Discovering that your baggage hasn’t arrived while watching others claim their suitcases at the carousel can ruin your entire trip.
What is the course of action when your luggage is lost?
What to Do If Your Luggage Is Lost?
Once you ascertain that your baggage is lost, it is crucial to report it immediately.
This can be done at the Baggage Service Office, which can usually be located in proximity to the baggage carousels.
Please make sure you have your passport, boarding pass, and baggage tag easily accessible. Including a photo of your bag could help expedite the search process. If you don’t have a picture, a detailed description of your bag will suffice.
Upon completing the report, you will receive a Property Irregularity Report and a unique reference number. Please keep this document safe as it is crucial for tracing your bag online. It may take up to 24 hours or more to locate your lost baggage. Once found, your bag will be delivered to your hotel or home.
Check your compensation online.
Tracking Your Lost Baggage
You can monitor the location of your lost bag online.
The personal reference number you receive on the Property Irregularity Report (given to you at the airport) lets you track your bag’s status online using the airline’s baggage tracing system.
When Air Serbia staff locate your baggage, they will get in touch with you.
Air Serbia Lost Baggage Compensation
What rights do you have if your baggage goes missing?
Are you entitled to Air Serbia lost baggage compensation? What is the airline willing to cover in terms of replacing your belongings? Is your baggage truly gone or merely delayed?
Baggage Delayed For 5+ Days
In the event that your delayed baggage isn’t found after five days, make sure to reach out to the airline and provide a comprehensive description of the item and what’s inside. You should complete the contents list on the airline’s baggage status page, which becomes accessible five days after reporting the delay.
Read more here.
Reimbursement of Expenses
If your baggage ends up lost and you find yourself forced to purchase essential items such as toiletries, underwear, and basic clothing, you may receive a refund for your expenses, a process known as delayed baggage compensation. It’s worth remembering that you may not get the payment immediately.
Please note that compensation only includes essential items like toiletries, underwear, and necessary clothing. These are items that are absolutely necessary.
Do not forget to hold onto all your receipts as they will be required when submitting a claim for additional expenses. Do bear in mind that you need to file your claim and get your reimbursement within 21 days from when you received your lost baggage, be sure not to miss this deadline.
Lost Baggage Compensation
If Air Serbia is unable to track your baggage within 21 days, you may be eligible for up to €1300 in compensation for your lost items. To qualify, you need to provide Air Serbia with a detailed list of the contents of your baggage. To avoid forgetting any items, it’s a good idea to prepare this list ahead of time.
The compensation from Air Serbia will be directly deposited into your bank account. You aren’t obliged to accept any vouchers. Because, you can’t really buy a new suitcase using it, right?
It’s unwise to check-in valuable items. It’s not recommended to include valuable items like electronics, art, or jewellery in your checked baggage as per the Montreal Convention and its Conditions of Carriage.
Moreover, you may also file a claim for any additional expenses.
Is Travel Insurance Necessary?
Do you need travel insurance in order to claim Air Serbia lost baggage compensation?
Travel insurance is not a requirement for claiming lost baggage compensation from an airline. Having travel insurance provides additional assurance and covers expenses resulting from lost baggage. This may include the need to purchase replacement items or clothing.
Possessing a travel insurance policy can render your journey less daunting, particularly amid unforeseen circumstances. Your insurance company will handle most of the aftermath. Travel insurance is typically affordable or may even come as part of your debit or credit card benefits.
If the airline is responsible for the loss or delay of your baggage, you can get compensation for necessary purchases. You have the option to seek reimbursement from either the airline or your insurance provider. Remember to keep all your receipts when claiming expenses. Processing claims with insurance companies is usually smoother than with the airline.
Please be aware, that not all insurance policies offer cover for baggage delays and loss.
Always make sure to check what your travel insurance includes.
Travel Prepared
Preparation is crucial for a hassle-free travel experience, including anticipating and planning for mishaps such as lost baggage. Having a strategy in place for such situations can be beneficial.
A helpful tip is to pack an extra set of clothes and essentials in your carry-on bag. This ensures you have everything you need if your checked baggage is delayed or lost for a day or two.
Moreover, ensure that important medications and valuable items are safely stowed in your carry-on bag, so they’re always within reach, regardless of the fate of your checked baggage. To minimize the impact of potential luggage loss or delay, it’s important to recognise the possibility and make necessary preparations. This will help mitigate any negative effects on your travel.
What is your experience with baggage delays on Air Serbia flights? Has Air Serbia ever lost your baggage? Have you ever applied for Air Serbia lost baggage compensation?
Please note that the rules for compensation for delayed or lost baggage with Air Serbia are the same as those for other airlines. This is due to the Montreal Convention, which applies to the carriage of baggage on most international flights operated by Air Serbia and other airlines globally.